Opsergo

FAQ

Got a question?

Find your answer below. If it's not there, just ask us.

What does an operations consultant actually do?

We start with Shared Savings: finding money you're already losing in your supplier spend, then fixing what's causing it. No cost unless we find something.

How do I know my business has outgrown its systems?

Things that used to just work now need three people and a prayer. If you're saying "we'll sort it properly when things calm down," they won't calm down. That's the sign.

What's the difference between an operations consultant and a management consultant?

Management consultants hand you a slide deck. We hand you a plan you can brief your team with on Monday morning. Different job.

How long does Shared Savings take?

3 business days once we have your supplier spend. Send over your invoices, contracts and cost data, and we do the work. No waiting weeks for someone to find their feet.

Do I need this if my business is growing fine?
Growing fine and growing sustainably aren't the same thing. Most people find out the hard way, at the worst possible time. Better to check now.
What size business is this for?

This is for whoever carries the operational weight, not just business owners. That might be a founder or MD, or it might be the person running their corner of something much bigger, without the same infrastructure underneath them.

As a rough shape rather than a hard rule, that's often a business turning over £1M to £10M with 10 to 50 people, or a division of a larger organisation carrying similar weight. Cracks showing, but still small enough to fix fast.

What happens after Shared Savings?

We check in every quarter to make sure the savings are landing. Then we run the same process in another part of the business. We call that the Momentum Loop.

What is Shared Savings?

Send us your supplier spend. Within 3 business days we'll show you exactly where the money's leaking, and what it's costing you a year. You only pay if we find something, and only a share of what we save you.

What does Shared Savings cost?

Nothing upfront. If we don't find savings, you don't pay anything. If we do, the fee is a 50/50 split of what's proven, agreed and settled once at sign-off, not spread out over months.

Do you just hand over a report, or do you fix it?

We find the savings and sort them out with your suppliers. Once the new terms are signed off, you run them, and we check in every quarter to make sure the money is landing.

Why would you work for free first?

The analysis takes us a few hours once we have your spend. If it finds money, we share it. If it doesn't, we've lost an afternoon and you've lost nothing.

What if you find nothing?

Then you pay us nothing, and you'll know your suppliers are in good shape.

Do you build AI tools?

Yes, but only once the process is sorted. We write the rules down first, then build the tool with someone on your team so you own it and can run it without us. If a spreadsheet will do the job, we'll tell you.